At All Care Training, we’re committed to providing the ultimate learning experience with products and services of the highest quality. We take pride in our commitment to excellence and your satisfaction is our utmost priority.
Our refund policy is designed to reflect our dedication to quality while also addressing specific situations where exceptions may be necessary. We believe in transparency and fairness, and we want to ensure that your experience with us is nothing short of exceptional.
Online Courses
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Starting from the date of purchase, students have 14 days to request a refund.
Livestream and Classroom Courses
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Students have until 3 days prior to class start to request a refund.
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Students who do not attend their scheduled class will not qualify for a refund.
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Students can swap to a self-paced online course (when applicable) if they no longer qualify for a refund.
Exceptions
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If any course (sold individually or in a package) is accessed, the course/package is non-refundable.
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Textbooks and shipping are non-refundable.
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Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.
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All Care Training will retain an established registration fee equal to ten(10) percent of the total tuition cost, or $100, whichever is less, if Purchaser cancels more than seven(7) days following enrollment, but not more than thirty(30) days following enrollment, and the student has not opened or begun their course(s). A “registration fee” is any fee charged by All Care Training to process student applications and establish a student record system.
To request a refund, please contact us at 206-637-9817.